If your hosting company supplies live chat support, you will be able to talk with a representative live and learn useful information or get a problem resolved timely. The main advantage of using chat compared to calling to consult with a live person is that you'll need only a computer with Internet connection, which means that you won't pay any charges when you are in another state or country. Furthermore, it will be quicker to copy and paste data for example domain names, usernames or error messages in other words details which are sometimes difficult to share with the other party on the telephone. The real-time chat is also a faster way to contact your web hosting supplier's support team as compared to using a ticketing system. Last, but not least, in case some issue needs a little more time to be resolved, you're able to do something else entirely while you wait for support on the live chat, so that you won't waste time - something that's not possible if you're on the phone.
Live Chat Support in Cloud Web Hosting
We provide a live chat support service for all of the Linux cloud web hosting packages that we offer and we're able to help you with almost everything live. In case you don't have an account with our company yet, we will give you more info about the plans so as to help you to get the most appropriate plan. If you are an active customer, we can assist you with any billing or general matter plus with a number of common technical matters, for example an email address installation in a desktop email client. If you can't give us a call for some reason or you are in some country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Needless to say, some issues need extra time to analyze and test, therefore you'll have to open a ticket to our technicians, however, we're able to save your time and assist you with many troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as part of our services, so whenever you have any questions concerning our semi-dedicated hosting, you'll be able to get in touch with our customer support team whenever you need no matter if you've already obtained your account or not. Generally, the chat service is intended for billing, pre-sales and basic questions and difficulties, yet we are able to assist you with various tech questions too. We can help you select the best plan for your sites if you don't have an account yet, we can answer all the billing questions or concerns you may have or we can assist you with setting up your new e-mail address on your personal computer or smartphone - all this will be done timely since our live chat service is accessible all day, each and every day. No matter when you need support, you are able to talk with a representative and save considerable time.