Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour solution warranty with all of our Linux cloud web hosting packages packages, meaning that each individual support request you email is going to be reacted to in less than 1 hour maximum. Our support crew members are educated to rapidly sort out any issue and to give you well timed information on any issue that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our team of consultants will be online for you 24x7x365 to answer to all your requests and to fix any matter you will probably have. You also can send us a help and support ticket from your Control Panel or send us an email message whenever. Also, on business days, you’ll be able to phone us or make use of the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • The hostr’s Control Panel has a substantial practical knowledge base that is built into all parts. In each part, you’ll find a Help press button which will load for you a group of step–by–step guides on how to utilize a particular option or complete a selected action. Additionally, we have created mini seminar video clips for you to get a better idea of the Control Panel’s interface.