1 hour ticket response
The hostr’s team of technical support engineers is committed to offering prompt answers to all your queries. We’ll review your trouble ticket as soon as it’s been received and will reply back to you with a solution to the problem within less than 1 hour after the customer support ticket submission. As a matter of fact, our average tech support ticket response time is twenty minutes.
A Top–Class Client Care Service
Each member of our technical support staff has many years of experience in the Linux cloud web hosting packages world and the majority of them have worked for us for at least 5 years. They are all ready to respond to all your queries in the most professional manner possible.
A User–Friendly Help Section
Included in the Control Panel is an intuitive Help Center, which offers you a variety of sources of information. You can search through a constantly updated knowledge base featuring web hosting account administration articles and site management articles, watch the instructional video tutorials or have a glance at our F.A.Q. repository.