Website Migration
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Q: What exactly does web site migration mean and what does it involve?
A: The website migration service that our company is offering is free of cost (within a certain limit). We’ll migrate your web site(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can result in lost data and undesirable downtime. For this reason, we’ll perform all that for you for free!We’ve got highly trained administrators whose principal task is to make sure that your site performs precisely as it did on your old hosting platform. Our administrators are experts in transferring custom–built websites, as well as websites that are based upon well–known apps like WordPress and Joomla™.
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Q: Just how long will the website migration process take?
A: While we cannot give you a precise time window, because there are many variables, among them the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will do our very best to transfer your web site within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
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Q: My personal privacy is important to me. What info do you need to have?
A: We will need the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).
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Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We’re devoted to protecting the security of the private details collected from the customers. To accomplish that, we employ technical security measures so as to avoid the loss, the abuse, the alteration or the unauthorized leak of the private information under our control. The safety measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the details that we gather on the World Wide Web. When we request clients to provide financial info (for instance, a debit card number), this info is masked using the Secure Sockets Layer (SSL) encryption technology.
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Q: Will there be any outage for my web site?
A: Nah. Your site will continue to be fully operational during the transfer. Once everything is completed on our end, we’ll let you know so that you can examine it and check for problems. If everything is OK, all you will have to do is modify your domain’s DNS resource records.
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Q: Will my present web hosting provider need to provide any information/help?
A: Nah. Aside from your login info for the Control Panel, we won’t need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.
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Q: Does it make any difference what platform my current provider is using?
A: Yeah. We support all standard Linux–based hosting platforms. We do not support Windows–driven hosting platforms, because we do not provide Windows hosting services ourselves.Furthermore, we do not support proprietary site building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.